Send us a textIn this episode of ACP, we are joined by Phil Smith and Steve Mew from Nopaque. They dive deep into their journey through cloud computing, the inception of Nopaque, and how they're tackling challenges in telecommunication testing with innovative tools. They discuss the significance of IVR mapping, integration of AI, and the future of proactive customer experience testing. Tune in to hear about their unique approaches, challenges they've overcome, and their vision for the future.00:00 Introduction and Guest Welcome01:07 Phil's Journey to Nopaque05:33 Steve's Career Path09:35 The Birth of Nopaque12:40 Nopaque's Unique Offering15:45 IVR Mapping and Challenges20:34 AI Integration and Future Plans28:12 Closing Remarks and Future EpisodesFind out more about CloudInteract at cloudinteract.io.
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