Episode 32: Consultant or Facilitator? The impact of our language and words

Chris Taylor is a serial entrepreneur, who in his own words, is not known as a facilitator or a trainer, yet finds himself working with this community time and again.He is the founder of Actionable.co which supports training companies with the tools to prove their impact on behaviour change and stand out in a crowded market.In this conversation, Kirsty and Chris delve into the intricacies of habit formation, they explore the nuances of language in consulting versus facilitation, the challenges faced in client interactions, and the common hurdles in growing a service-based business.WARNING: The recording of this episode was fraught with technical gremlins.....we chose to leave some of the moments of 'urgh' on the recording. Go with me on this one team.takeawaysUnderstanding Triggers and building new habitsNew habits should be laughably small to ensure consistency.Defining your 'why' enhances intrinsic motivation.Consultant vs. Facilitator: Language and PerceptionNavigating Client Conversations and ProposalsConnecting learner goals to organizational priorities aids in securing budgets.Client conversations should focus on both participant and organizational benefits.Understanding the dynamics of buying committees is vital for proposals.Challenges in Growing a Service-Based BusinessSaying no to bad clients can lead to better opportunities.Investing in high-caliber mastermind groups can foster growth.Imposter syndrome can indicate you're in the right environment.I invite you to grab a cuppa, join me on the pink seat, and tune in your ears.____A Facilitator's Journey is the podcast that looks at how you run your business as a facilitator or trainer.You started this work because you have a passion that you want to share with organisations. However, there is the small detail that you are now running a business and this requires a whole other set of skills and knowledge.Join me, Kirsty Lewis, Founder of School of Facilitation, as I interview trainers and facilitators about how they manage their businesses. I will explore how people run their finances, price their work, scale up, scale down, decide to retire, market themselves, manage clients, and much much more.Key Links:[email protected] with Chris on Linkedin HEREFollow Chris on X HEREVisit the School of Facilitation website HEREConnect with me on Instagram HEREConnect with me on Linkedin [email protected] Hosted on Acast. See acast.com/privacy for more information.

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