Episode 27 - Corporate Incident Commander Tim Cohen Discusses Enterprise Incident Management and Crisis Management for a Smishing Attack on a Global Technology Organization

Introduction Tim Cohen has over 15 years of Crisis Management, Emergency Management, and Incident Management experience. His career includes 15 years as an open source intelligence analyst, international crisis response coordinator, manager of global operations for a global risk consultancy, emergency manager, and crisis management program manager. He has responded to kidnappings, natural disasters, terrorist attacks, cybersecurity incidents as well as managing the response to the Covid-19 pandemic for one of the top business schools in the world. Tim is currently a Staff Security Incident Commander at ServiceNow. Key Positions - Staff Security Incident Commander, ServiceNow - Manager, Corporate Incident Management, Twilio, Inc. - Program Manager, Crisis Management, Twilio, Inc. - Emergency and Business Continuity Manager, Stanford University Graduate School of Business - Manager of Global Operations, TAM-C Solutions - Special Project/Crisis Response Coordinator, TAM-C Solutions Contact Information https://www.linkedin.com/in/timothy-cohen-3612b88/

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